Brenda Olsen stood a little impatiently in line while waiting to
register and get a key to her room. “Finally,” she muttered under her
breath, “my turn!” “How may I help you?” the ditsy looking blond
behind the counter asked brightly. Brenda was about to give the woman
a zinger but thought better of it and replied, “Olsen, Brenda Olsen, I
have a reservation for three nights.” “Uhhhhhh, let me see,” the
blond said while punching in her name on the reservations computer
terminal. “Hmmmmm, I don’t find it here, let me check one more
place.........” Brenda nervously tapped her foot while the clerk
searched for her name. Finally with her head shaking from side to
side the blond offered slowly, “I’m sorry, ma’am, but I can’t find
your reservation anywhere, and unfortunately we’re all booked up.”
“What?!?” Brenda snapped. “I’ve had a standing reservation at this
hotel for three years, I demand to speak to the manager!” Brenda
could hear the grumblings from the other people in line, but dammit it
couldn’t be helped! She had a reservation and demanded that they live
up to it! Ten minutes later, after the assistant manager had explained
that there was nothing they could do, a feminine voice from the middle
of the line said softly, “I have reservations for a double and
wouldn’t mind sharing it with you.”