Debbie Warren sat quietly in her large easy chair when she was
interrupted by the ringing of the phone. She quickly bent back the
corner of the page, closed her book, and crossed the room to the desk
where the phone was located. “Hello, this is Debbie, how may I
help you?” A soothing feminine voice on the other end of the
line replied smoothly, “Miss Warren, my name is Miranda Gaines,
I work for a company that specializes in doing survey work for large
companies all around the world.” “I was hoping that you
could take a few minutes to answer a few questions on your shopping
habits.” “I guess,” Debbie replied while sitting
down at the desk, “if it doesn’t take too long.”
“Good,” the voice replied easily, “I promise it will
be totally painless!” “Shall we begin?”